Introduction
The Otaku-Planete / Plais Christophe company is registered at the Registre du Commerce et des Sociétés of Evry with the following details :
SIRET : 522 138 981 00025
SIREN : 522 138 981
N° TVA : FR 39522138981
Its mail adress is 8 Rue de Viry, 91700, Sainte Geneviève des Bois, FRANCE and its e-mail adress is info@otaku-planete.com.
With all order made on our website www.otaku-planete.com , you agree to the present Term and Conditions.
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Article 1 - Terms and Conditions generalities
1.1- The present Terms and Conditions are effective with all order/preorder on our website « www.otaku-planete.com » .
1.2- The present Terms and Conditions can be modified at any moment by « Otaku-Planete ».If so, the the Terms and Conditions applied to your orders will be the ones at the date the order was made.
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Article 2 - Price
2.1- All of the prices listed on our website are in euros (€), all taxes included ; shipping cost are not included (please check Shipping for details on the shipping cost).
2.2- Customers outside of the EU will not be charged with taxes when ordering from us. Check your shopping cart after entering your location if you want to be sure.
2.3- Please note that if shipping outside of the EU the payment of taxes/custom charges (if applicable) are the responsibility of the receiver once the products enter your country.
2.4- If the prices are to be changed, « Otaku-Planete » will apply to each order the price which was listed at the date the order was made.
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Article 3 - Validation
3.1- By validating your order, you accept the present Term and Conditions.
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Article 4 - Availability
4.1- All items listed as "IN STOCK" are available in our stocks and can be shipped within 1 business day after the payment is received..
4.2- Informations regarding the availability of items are directly shown on each item page.
4.3- If by mistake an item isn't available anymore and the payment has been made, we'll contact you as soon as possible and you'll be fully refund.
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Article 5 - Payment
5.1- For International buyers :
-Credit Card :
Visa, MasterCard and Credit Cards
(Payment and transactions are secured)
-Paypal
(Payment and transactions are secured by PayPal)
- Bank transfer
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Article 6 - Shipping
6.1- Your order will be shipped to the adress you put while completing it.
6.2- All items in our stock can be shipped within 1 business day after the payment is received.
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Article 7 - Refund
7.1- Refund are made within 3 business days, after the items are returned to us.
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Article 8 - Returns policy
8.1- You may return all items bought on our website within 14 days after delivery for a full refund. These 14 days are counted as from the moment that the package is delivered to your adress.
8.2- Items must be returned in their original condition with box, all parts included at the following adress :
Otaku-Planete / Plais Christophe, 8 Rue de Viry, 91700, Sainte Geneviève des Bois, FRANCE
8.3- We won't accept return of items no longer in their original condition or with missing parts.
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Article 9 – Privacy terms
9.1- None of the information you gave us will be disclosed.
9.2- You can modify your personal informations directly within the "My Account" pannel.
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Article 10 - Quality
10.1 - All our product are official goods, shipped with their original box or blister.
10.2 - We can provide photography of an item if you need it, just ask us.
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Article 11 - Contact us
11.1- You can use the online chat in the bottom-right corner of every page, or you can use our e-mail adress : info@otaku-planete.com
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Article 12 - Company details
Registration : Registre du Commerce et des Sociétés d'Evry
Designation : Otaku-Planete / Plais Christophe
Identifiant SIRET : 522 138 981 00025
Identifiant SIREN : 522 138 981
Adress : 8 Rue de Viry, 91700, Sainte Geneviève des Bois, FRANCE
E-mail : info@otaku-planete.com
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